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Dear Mr. Venkatesh,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 36 has been updated successfully in our records with full benefits. Kindly note that we have refunded the amount of Rs. 36 vide docket number ABAL[protected] as good will. Hence there is no discrepancy in your account.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 36 has been updated successfully in our records with full benefits. Kindly note that we have refunded the amount of Rs. 36 vide docket number ABAL[protected] as good will. Hence there is no discrepancy in your account.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
Thanks and regards,
Tata Docomo.
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Customer Care
Tata DOCOMO.