Tata Docomo — Balance turn 0.00 for wrong reason

tigmanshu7

from Ahmedabad, Gujarat

Address:

Bhopal, Madhya Pradesh

I had at least 400mb left in my data balance. After surfing for less than 50mb, suddenly my balance becomes 0.00 I haven't used 400mb for sure. I called TATA DOCOMO Care Centre but they are not responding positively. This company is a big cheater.

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Tata DoCoMo customer support has been notified about the posted complaint.

Sep 30, 2014

Updated by tigmanshu7 My DOCOMO no : [protected]
email: [protected]@gmail.com
Alternate No: [protected]

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

tigmanshu7

from Ahmedabad, Gujarat

My DOCOMO no : [protected]
email: [protected]@gmail.com
Alternate No: [protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.