[Resolved] Tata Docomo — bill after 5 year

p2sahu

Address:

Mysore, Karnataka

Hi this is regarding TATA DOCOMO E-Bill Statement for DEC 14 (Account No.[protected] currently I am out of India, I am not using any DoCoMo connection and still getting bill. from Nov I am getting bill, I and 2 mail for clarification but I have not received any maul from there side. I don't know who is using name in account or getting wrong bill. After 5 year I am getting this bill. please do need full. PFA mail which I sent for customer care. On Fri, 11/28/14, Preeti <[protected]@yahoo.com> wrote: Subject: Re: TATA DOCOMO E-Bill Statement for NOV 14 (Account No.[protected] To: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com> Date: Friday, November 28, 2014, 2:53 AM Hi I dont know how you can send me bill after 4 years.I have already closed my account long back and even i hv not recived 300 rs which i paid in advance. Pleas check I am not using this no I have not made any call from this no. And if is there any pending bill was there why u not send any mail in 4 year. Now why are u asking bill after 4 year after closing my acc. And main importent thing i have already submitted my bill and all and i raised request for my advance refund. And please no one take care for last ship which i received from shop after final payment and dnot ask any slip if are thinking like this. I[censored] has any issue u should contact to me in starting month not after 4 year.that not make any sense . Pleas check and correct your system .please send me mail on this id not in infosys id. [protected]@tatadocomo.com

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Aug 13, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

p2sahu

I sent 2 mail but not recived any reply.

From: Preeti Sahu <[protected]@infosys.com>
> Subject: RE: TATA DOCOMO E-Bill Statement for DEC 14 (Account No.[protected]
> To: "bill" <[protected]@tatadocomo.com>, "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
> Cc: "[protected]@yahoo.com" <[protected]@yahoo.com>
> Date: Saturday, December 27, 2014, 5:10 AM
>
>
>
>
>
>
>
>
> Hi Team,
>
> I already closed
> this account 5 year letter.
> Why I am getting
> this bill again.
> I am out of india
> from long time and I am not using this account.
>
>
> Please close this
> account, I already sent mail for you.
> Please check again
> and do the needful.
>
> If I will not
> receive any response from your side for clarification, I
> will consider my account as close and I will not pay
> anything.
>
> Why I received bill
> after 5 Year ?
>
>
> Regards
> Preeti
>

p2sahu

Please helppppppppppppppp me.

telecom company is just eating our moneyyyyyyyyyyyyyyyyyyyyyyy.

plz help

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

This is regarding the inconvenience caused to you due to receiving unwanted emails.
In this regards, we would like to inform you that your mail id has been successfully removed from mentioned account and further you will not be receiving any mails from our end.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Tata Docomo.