Tata Docomo — Bill for no usage | |||||
My number is [protected](kar), acc no[protected].i was a docomo postpaid customer, but now ported to idea prepaid.after me porting to idea docomo generated a bill of 152rs the time which i didnt use the network, they forcefully made me paid 152rs by making idea block my incoming and outgoing, after paying docomo didnt inform idea to take off my block Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per our conversation over the call, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that your payment of Rs. 152/- has been successfully updated on 25-NOV-2015 17:37:54 PM in our records and your current outstanding amount is Rs. 00/-. Further, we request you to consider this response as payment acknowledgment from our end. Hence, we request you to kindly contact your current service provider for the need full to be done.
Regards,
Customer Care
Tata Docomo
As per our conversation over the call, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that your payment of Rs. 152/- has been successfully updated on 25-NOV-2015 17:37:54 PM in our records and your current outstanding amount is Rs. 00/-. Further, we request you to consider this response as payment acknowledgment from our end. Hence, we request you to kindly contact your current service provider for the need full to be done.
Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo