[Resolved]  Tata Docomo — BILL GENERATED ON DISCONNECTED CONNECTIONA/C[protected]

Address:Bikaner, Rajasthan

We had connection of tataphoton a/c[protected] in above name and discontinued use there of after 31/03/2014.WE got legel notice for 2600/- on 26/07/2014 and deposited 2600/- on 31/07/2014 with request and there confirmation that herein after no bii be generated in above connection and your connection isnot in use.Again we have received advocate notice dated 10/10/2014 to deposite 1565/- for the bill generated.What you people are doing?Please take ths matter urgently or I will proceed consumer court for justice
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Kindly note that your number has been permanently disconnected on 06-Aug-2014 and your current outstanding is Rs. 1565, further we would like to inform you that the bills are pending from the month of June. Hence we request you to clear the current outstanding.

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.


Thanks and regards,
Tata Docomo

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