Tata Docomo — Billing the call cost in improper way

Jaganathank

from Delhi, Delhi

Address:

Salem, Tamil Nadu

We came for the network for the facility of pay per second and for the rate cutter 67 as 1paise/6 seconds(local network) 1paise/2seconds (other local networks). Some months before they cut the charges as 1paise/first 10 seconds and similarly other network as 30paise. Now the networks forgery turned as 10 paise and 30 paise/call.
The second most huge forgery is validity of rate cutters. The rate cutters cannot working in the knock out days. But they wont extend the validity of the day. What a big Robbery of the network TATA DOCOMO.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Jaganathank

from Delhi, Delhi

[protected]
[protected]@gmail.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally on your number to understand your concern regarding special offers of your Tata Docomo connection number . However, we are unable to contact you, since the call was not responded.

In this regards, we would like to inform you that all the special offers may revised and there offers may not work on special days.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.