[Resolved]  Tata Docomo — Broadband Bill Payment

Address:Visakhapatnam, Andhra Pradesh

After paying the bill payment but still getting calls from unknown numbers of TATA people and now they called me from Legal Desk by some Pintu Singh with the number [protected] and later with another number [protected]. This kept on calling me to pay the bill and threatening me by mentioning that I'll be getting a court notice if I am not going to pay the remaining bill. The system itself is also showing that I have to pay, but I already settled this issue with the tata docomo executives last year dated 23rd JUNE 2014 in visakhapatnam. The payment as they are speaking is 1646/- INR and after a very long discussion with this pintu singh in the afternoon he directed the call to the hyderabad office where the other person named DEEPAK said that I have to pay in order to sort out this issue or else to face legal notice. I said to provide the office or related email id to my number so that I can send them the scanned copy of the receipt that I got after the payment along with the marked words CANCELLATION. Again now I got a call from PINTU SINGH saying that I can pay only 1, 000/- INR now to close this account. I'm having mental harassment with this issue from the TATA DOCOMO where they never followed protocols for anything till now, suddenly asking me to pay for the broadband usage which I didn't even used.
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Aug 9, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.
manusaluru's [Complaint's author] reply, May 3, 2017
No the issues didn't get resolved, now it got worse. Now I am getting calls threatening of moving me to lok adalat court.
This is my Account No: 919693978. I'm being harassed from the past 3 years and the bill amount that these people are asking is for zero usage. I submitted the modem back in 2015 and I don't understand why these calls are keep getting even after I paid the bill of 2500 and apart from that how ethical it is to bill post disconnection of the services. And more over the way your people are speaking was unbearable. Back in 2015 one of your legal executive (Pintu) from delhi called me up and asked me to attend the court in delhi. Later he connected me the hyderabad manager and the manager asked me to settle it down to 600rs. I don't really understand why you people are harassing even when I paid the bill for the services and I paid it post termination of the services.

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