Tata Docomo — Caller tune has been activated without intimation and Rs.69 has been deducted from your balance. | |||
Hi This is regarding the above sited subject. i have Tata docomo GSM Sim.[protected] For the Mobile number [protected], Caller tune has been activated without intimation on 22nd November 2014.after activation, they have sent SMS telling that service caller tune has been activated for 90 days and Rs.69 has been deducted from your balance. And also i have replied for that SMS for Deactivation. Please revert back our Balance immediately. Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Kindly note that we have refunded the amount of Rs. 69 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Kindly note that we have refunded the amount of Rs. 69 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.