Tata Docomo — cancellation of my mibile service

Address:Gandhinagar, Gujarat

My tata docomo mibile no is [protected]. They diconnected my mobile service by simply sending one sms. I had sent some messages to my students as i teach english. I may have sent 59.60 messages they must have warned us. They cant discontinue my service without giving any chance. I want my service restored. I can assure that of future i will not send such messages as i was not aware of rules. [protected]
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, we would like to inform you that as per our record your number has been blocked due to the reason that this number was used for unsolicited calls or SMS and the number was not registered as telemarketing number. We regret that service cannot be restored on your number, we advise you to only use registered number for any Telemarketing activities. Details of Telemarketer registration process are available on the TRAI Website (www.trai.gov.in)

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information