Tata Docomo — Charged money for toll free number

Azhar500

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh

As on 01/07/2015, a call was made to number [protected], 3 rupees 60 paise were charged for the call.But the company executive tells that this number is chargeable.The number [protected] is of Intex customer care.Also there are other issues with the company as- activation o[censored]nnecessary services while browsing the internet.These types of issues have taken place many a times So, I request some strict action against the company and seek compensation for the same.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo