Tata Docomo — Charging False bill after disconnecting the connection and intimidation - Account number[protected]

Address:

Pune, Maharashtra

After paying the final settlement amount still I am getting calls for collection from [protected]. The lady was trying to intimidate me and her tone was very harsh, she was illiterate. I already talked to Tata Docomo's Advocate deshmukh on number [protected] and after discussion she told me to pay the bill till januray which is the legitimate amount and she will close the issue. We payed the amount and details are given below. Transaction Reference number: MCMP[protected] Transaction date: 12/06/2014 Amount: 1567 Account number:[protected] Till now I have got so many harsh calls from TATA Docomo and have complained so many times over the call and emails and till now no action has been taken. I am highly irritated now. We have already paid the legitimate bill till Jan, and now not going to pay anything extra and want our deposit amount back. We had raised request for account closure on 18 january 2014. Now how can you charge till february. We had vacated that flat on 20th januray, we can show you our rent agreement. This is your billing department problem not from my end, since I had already asked to disconnect. Kindly take action as soon as possible. Now going forward all the conversation will be on the mail so that I can have proof. Tata docomo is a fraud company, they commit something on call and then ask for written confirmation. This is a very frustrating experience.