[Resolved]  Tata Docomo — Connection failed. Please retry later. If the problem persists, please contact your service provider.

Team,

Every time i try connecting my photon, the error pops up "connection failed. Please retry later. If the problem persists, please contact your service provider.". What is the issue?

So far my experience has been really bad with tata photon. Its been 6 months since i bought it but never been able to use. The first 3 months i had a post paid connection and then shifted to pre-paid.in spite of recharging on time, i am unable to use it correctly even for a wee.

This is unacceptable.

Is there a way to return my dongle and get my money back?

Seriously very very poor service and network.

Regards,
Shilpa
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Dec 4, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Oct 20, 2016
Ɓʌɗ Ɓoƴ's response
plz
Verified Support
Oct 27, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Nov 03, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Customer Care
Tata Docomo
Complaint comments 

Comments

My num block [protected]
Tata DoCoMo Customer Care's response, Oct 27, 2016
Verified Support
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 3, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo
Sir this number [protected] call me and distebing us talk sexual word urgently provide there name and address to submitting police.
SIR,
I Lost My Mobile With Docomo Sim Yesterday Please De activate & BLOCK My Sim As Early As possible

Mobile No: [protected] ( DOCOMO)

Email ID : b.[protected]@gmail.com

Sim Details: [protected]
Dear sir I need to know incoming call detail 21/10/2016 my no [protected]
[protected]@gmail.com
This is Kailash and I want incoming and outgoing call details of February 2016 on [protected]@gmail.com.

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