Tata Docomo — customer care deducted money without approval | |||
I had recharged an offer of Rs 149 for 3g in my docomo number -[protected] and then called up customer care and enquired if I had to send any message to activate the same.The cust care executive who did not understand what I had asked for and instead activated the same offer from my balance.Now I am unable to reach them. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per the discussion over the call on your number you have mentioned that your concern regarding balance deduction has been resolved and the same has been confirmed over the call.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
As per the discussion over the call on your number you have mentioned that your concern regarding balance deduction has been resolved and the same has been confirmed over the call.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
Thank you
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.