Tata Docomo — deactivating my new number and saying previous account is pending

amar9999

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

last year around november i paid my bill and given request for deactivating my number i.e [protected] and when i came to know this number [protected] is on activation and no one has taken this number so i have given my documents and taken again within 5 days of activation it was disconnected and customer care people saying there was previous bill payment pending..is this some kind of joke or just playing with customers to do payments after every thing is cleared...ireally need action this and i want my phone to be activated ...its a cheating by tatadocomo people...

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

amar9999

from Hyderabad, Telangana

tatadocomo how ever is responsible person kindly call me on my number or given alternate number because from 5th of april till today i have visited store done conversation on 121 and really bad experince the girl from collection departmeant dont know how to speak because of her this thing happen she was talking roudly and telling all nonsence and today on 30th april around 9:30 when i have called up and to my suprise the supervisor was talking all rubbish he was saying before talking the new coneection i have to ask him and he was like fighting with me saying all nonsence i kindly request you to activate my lines and solved the issue and the number got activated on 10th april 2015 on 15 th april they deactived and on 27th april my first bill got generated and send to my email...do this things are joke for tatadocomo really cheated me and bill collection callers really they need trainning becoz every time they call they use language badly...