[Resolved]  Tata Docomo — Deactivation of number without information and demanding payment for that period

Address:

Ranchi, Jharkhand

I Dr. Deepika Srivastava, Assistant Professor, Central University of Jharkhand would like to express my ire and exasperation over the inability of your officers to obliterate my problem. All the complaints made till now have fallen on deaf ears. In the recent few times, since the month of January when I bought your sim card from Ranchi (Jharkhand), my no is [protected], there have been frequent incidents when my number was deactivated without any prior information. This time my no is deactivating from 26/05/2014 to till date. On asking your customer care, they told me that they found me suspicious of indulgence in a commercial use because I made calls for few seconds. I want to make it clear that I was not informed of any such condition while buying your sim card. Moreover, they increase the agony by their pathetic jobs at customer care centre. They ignore my calls which leave no doubt in their true nature of work. As your customer care officers said that I have to pay the bill for that period also when my number is deactivate.They continuously mail me for demanding of payment. I hope this complain of mine will raise you from your deep slumber and I am agog with your affirmative response lest I should take legal action against you.this is a mental harassment and it should not be done.