[Resolved]  Tata Docomo — Debited my Rs 192.20 from main account.. for browsing when I have remained 3G Data balance.

Address:Dehradun, Uttarakhand

In my Tata Docomo prepaid no. 3G data balance was remain but on 9 july during browsing they cut Rs 192.20 from my main balance and a message display that you have only Rs 0.06 in my prepaid mobile no. But when I checked my 3G data balance it showed that still I have 6mb 3G data in my prepaid no. And when I call customer care they promised me to refund my debited Rs 192.20 in 24 hrs but debited balance is not refunded from more than 48 hrs and when I call third time to customer care. She said amount will not be refunded. Worst service and its totally fraud and loot... Dont go for Tata Docomo...By lalittyagi.[protected]@gmail.com.. Help me to refund my 192 Rs.
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Complaint marked as Resolved 
They refund my Rs 192.. Thanks to consumarcomplaints.in...
Tata DoCoMo customer support has been notified about the posted complaint.
Jul 14, 2014
Updated by lalittyagi.7
My tata docomo no. is [protected]. You can contact me on this no. And my alternate no. is [protected] and email id is--- lalittyagi.[protected]@gmail.com
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
My tata docomo no. is [protected]. You can contact me on this no. And my alternate no. is [protected] and email id is--- lalittyagi.[protected]@gmail.com
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call regarding the balance deduction of your Tata Docomo connection number, we would like to inform you that as per our records it was found that there is no wrong balance deduction and you have been charged the amount of Rs. 192/- due to the data usage.

Further, we would also like to inform you that the amount of Rs. 192/- has been adjusted in your account as a goodwill.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
Thank You...

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