Tata Docomo — DEDUCTION IN ACCOUNT

Address:Ahmedabad, Gujarat

I have activated tata docomo's one servies on 24th december in which you can call any tata no for free between 11am to 7am my balance was deducted to 46 rs. for that service and its transaction id is : CMS82321576. Even after activation of this service when i called to tata docomo no. on 24th at 11:20 pm I was charged 55 rs. and after that 50 more. when i called customer care they didn't answer me properly and disconnected my call and when i tried again call was not made and telling me to mail at [protected]@tatadocomo.com
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Tata DoCoMo customer support has been notified about the posted complaint.
Dec 26, 2014
Updated by Rishi Gurlani
I have activated tata docomo's one servies on my no [protected] on 24th december in which you can call any tata no for free between 11am to 7am my balance was deducted to 46 rs. for that service and its transaction id is : CMS82321576.
Even after activation of this service when i called to tata docomo no on 24th at 11:20 pm I was charged 55 rs.
when i called customer care they didn't answer me properly and disconnected my call and when i tried again call was not made and telling me to mail at [protected]@tatadocomo
com

Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

Tata Docomo wishes you a very happy and prosperous New year

We tried to speak to you personally on your number . However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that we have registered your complaint regarding Recharge Benefits not credited with the docket number: PSMR12122078 .
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care -Tata Docomo

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