[Resolved] Tata Docomo — deduction of my main balance | |
Yessterday, at 4.32 pM, i use internet for facebook and wats up at tnat time.and That time my internet balance was 91 mb.and for that use of internet 46 rs deducted from my Main balance account.i also complained about this problem to custemer care excutive, But they have not any respoNce, i Am very disAppOiNted, as a regular custemer of tata docomo, i expect you help me, And this proBlems is happening maximum times and our conversation witH CusTemer caRe ExCuTiVe is very bad responce.I am very disappointed due to that, please return my balance as soon as poSsiblE, aNd see That problem not happening with me, otherwise i Dont use docomo for next time.my docomo No -[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding balance deduction. However, we are unable to contact you, since your calls were not answered.
Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 46 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding balance deduction. However, we are unable to contact you, since your calls were not answered.
Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 46 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.