Tata Docomo — deduction of rs 49 from my mobile by ta huwwap

Address:Varanasi, Uttar Pradesh

My name is adarsh sinha and my phone no is [protected] i brought this sim because it was suggested by my frnd but on 10 feb 15 i recived a message for ta huwwap that they have deducted a sum of 49 rupees from my account i have recharges my mobile on same day of rs 50 and only i recived 1 rupees on my account i have deactivate the service but i didnot get my money back so please i request for refund otherwise i will change my service provider
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.
We would like to inform you that, Movie World service was renewed on[protected] at 08:22 PM through SDP_WAP mode and hence the balance of Rs.49/- has been deducted.
We take multiple confirmation from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have already deactivated all Value Added Services so that you don’t get charged in future.
Being a loyal customer of Tata Docomo an amount of Rs.49/- has been credited to your account as a one time goodwill gesture with the docket number ABAL[protected] on dated[protected]:03PM.
Drop in a mail for any further assistance. You can also dial *191# or call 155223 (toll free) to deactivate any VAS services in future.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com.
Assuring you of our best services at all times.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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