Tata Docomo — Default activation of merameal service

Address:Bangalore, Karnataka

Hi, I have been several times charged 15/- each time by default for merameal VAS service. Some times they refunded and some times not. But now a days whenever I use SIM in data card this merameal service is getting activated each time I put the SIM in it even though it is not getting any signal and connecting to Internet. Customer care people are giving soothing answers and repeating deductions as usual. So I want them to stop merameal service and illegal 15/- deductions for ever and take action against them and save suffered customers like me.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
tata docomo number facing problem is [protected].
Alternate number [protected] & mail id :rammurthi.[protected]@gmail.com
Available time any day after 6pm and anytime during weekend.


Thanks,
Rammurthi
+[protected].
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
very bad service...till now no response from them.
Dear Mr. Rammurthi,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your numbers to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Kindly note that, when you browse internet on your mobile you will get some pop-ups. Hence I request you to avoid those pop-ups while browsing in message settings you need to do push settings as disable to avoid balance depletion .
I would like to inform you that, the balance deduction is due to the Mera Meal service, which is already deactivated on your number.
As of now, there are no VAS services activate on your number.
Kindly note that, already Rs. 15/- has been credited to your account with the docket number ABAL[protected] and your main account balance is Rs. 403/-and I request you to kindly check the same.
I would like to inform you that, voice sim cannot be used for Dongle and for that 3G dongle data profile sim is available and this can be used. Hence I request you to visit nearest Tata Docomo outlet in order to assist you better.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.


Thanks and regards,
Tata Docomo.
Stop this merameal service It has been deducted 35 RS from my currency I have got no refund

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