Tata Docomo — Demand of money

Tata Docomo — Demand of money

P Pk Sancheti from Mumbai, Maharashtra

I was just given a request from postpaid to prepaid but they have been discounted the number and they told that they will recreat but now they are demanding to pay 1 lakh rs I have all the mails and I am running behind they regularly but no proper response Del no-[protected] even I had send mail also they are telling we are not getting details of your number kindly visit Docomo office if we go there they asking 1 lakh rs so please help me to resolve the problem contact no-[protected]/[protected] Was this information helpful? No (0) Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint. Oct 01, 2015 Updated by Pk Sancheti Still i did not got any response from tata Docomo and how many days it will take to resolve this issue. Oct 09, 2015 Updated by Pk Sancheti Still my complete as not solved and you asked me to give contact number which I had shared in twitter after that I just received will contact you but why you people are not taking any action to resolve is it become you guys very difficult to resolve such a small case. Please share your contact number I will call you. Your 48 working hours also completed now I think by Monday i will send you consumer court notice and also in media that TATA DOCOMO asking 1 Lakh Rs for my number which they had discount.
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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we would like to inform you that, your request of SIM concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved within 48 working hours. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim.

Regards,
Customer Care
Tata Docomo

Pk Sancheti

from Mumbai, Maharashtra

Hi sir or madam
As I received the same commucation as on friday on twitter and today u had send me the mail to wait for 48 hours I dont under stand what's happening why do you need time again and again I need you to take seriously action and resolve this issue and activate my number.
Please check the attach image which I got in twitter on Friday.

Pk Sancheti

from Mumbai, Maharashtra

Still i had not got any response from your side and you said with in 48 working hours we are solving but still its not resolved i dont no whats happening and what action you are taken against my number day by day I am facing more problem because of my number I will really go to the consumer court and complaint that you are cheating to the customer and asking 1lakh rs to get back number which you people are disconnected.

Pk Sancheti

from Mumbai, Maharashtra

Still I did not got any response from you guys still 48 hours is not happen for you and what kind of service you are providing to customer I don't no because you can't even solve one problem then what service you will give to customer i am regularly sending mail but you are not even bothered to response to my mails.Your services its to worst.