Tata Docomo — Documents lost by the company

kammyab

from Veraval, Gujarat

Address:

Rajkot, Gujarat

I had submitted the documents - my id proof, my address proof, my acknowledgement certificate from company and my 2 photographs to convert my Connection of CDMA to GSM and from Postpaid to Prepaid. Today they are saying that the documents are not there and you need to re-submit it This information of not having the documents and re-submitting the documents was shared today after almost 40-45 days of my request.

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Comments

kammyab

from Veraval, Gujarat

My worries is to do with my documents and photographs. Hope they are not using for any illegal or anti social uses. As a citizen of India, I have all the right to check about what is the status of documents which I submit to the authorities.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.