Tata Docomo — Extortion to restore my basic plan

Address:Agra, Uttar Pradesh

Unresolved Complaint Number:[protected]wrongly addressed as resolved) Current Plan: 20 GB Unlimited (3rd Nov, 14 - 2nd Dec, 14) As per both tatatele.in and the device home page, data consumed before 14th Nov, 4:40 pm was ~13 GB. Nonetheless, Tata-Docomo issued a speed cap. I waited until 20th Nov, 10am for them to resolve this issue. And then I had to pay an extra 125+ (taxes) for 1 GB, as an ILLEGAL EXTORTION money, just to restore the basic services of my 20GB UL plan. Again, at 1pm on 23rd Nov, Tata-Docomo issued a speed cap before I could use this extra 1 GB. Tata Docomo Connection Under speed cap: 14th Nov, 4:40 pm - 17th Nov, 12:42 pm 17th Nov, 2:20 pm - 20th Nov, 10 am 23rd Nov, 1 pm - Tata-Docomo is again demanding (125 - 400+ taxes) as an ILLEGAL EXTORTION money to restore the basic services of my 20 GB UL plan. Evidence o[censored]sage reports have being collected throughout these days. I cannot support fraudsters and criminals like Tata-Docomo. I would like to unsubscribe to this service effective immediately, before I file a law suit.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Tata Docomo Number: [protected]. My contact details should be in your system.

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