Tata Docomo — Fraud and cheating

Address:

Giridih, Jharkhand

I am a consumer of Tata docomo, my mobile number if [protected], My account balance was deducted with out any reason, when i call the constumer care, they initially said that it was due to accessing webiste, when i informed them that my net pack is activated, they refused to give details of deductions and said it got deducted automatically, when i said this has happened before and no balance has been deducted previously, they said u would not be refunded.