[Resolved]  Tata Docomo — got deducted Rs75 without subscribing to any service

Address:Nashik, Maharashtra

I received a message at 11:52 PM on 30th of June 2015. I never applied for any of such 'unlimited at 75' nor clicked on any link. yet they deducted my money from my talk time. I want my money back as soon as possible. These companies don't have any right to enroll my number for subscription without my prior permission or request. I need my money back into my acc balance. I hope that Tata Docomo will take care of such things otherwise you guys are gonna loose your loyal customers. Attaching the screenshot.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Jan 30, 2015
Updated by kedarj71
This is Kedar Joshi, My mobile number is [protected] registered in the name of Mrs Kalpana Joshi. I received a message at 11:52 PM on 30th of June 2015. I never applied for any of such 'unlimited at 75' nor clicked on any link. yet they deducted my money from my talk time. I want my money back as soon as possible. These companies don't have any right to enroll my number for subscription without my prior permission or request. I need my money back into my acc balance. I hope that Tata Docomo will take care of such things otherwise you guys are gonna loose your loyal customers. Attaching the screenshot.

Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information