Tata Docomo — Harrassing mentally and physically by stopping services on my mob phone

Address:

Pune, Maharashtra

Just to give you brief of what is my concerns. This is my first month in tata decomo after porting from Vodafone(worst decision of my life). For porting was not stopped even after me telling executive to stop it and I do not need to move to tata docomo. Porting happened and it taken 250Rs default corporate plan which include 1G 3G data free, plan name is GSM 3G 250 IOCT Voice Data. This was without my consent . So once I got SMS saying that Usage of 1k o your GSM mobile on 7th March means after 7 days with Decomo. So I have checked my plan and immediately asked to change my plan to One world 3G GSM 299 Plan for which please see the mail chain from my side. Now this plan has 1.5 G free 3G data. Now I got bill of Rs 3300 Appox. saying 1.5G data usage on my mobile out of which 500MB has to be paid from my side, don't know why as plan has 1.5G 3G free data. So i[censored]sage reached to more than 1.5G 3G data then speed reached to 2G with charges as 1p/10KB but bill is calculated on 500MB 3Gdata which is unacceptable . So according to plan 2900 Rs need to be waived off for this and I am ready to pay remaining amount. My outgoing service stopped for last 10 days without any resolution and I am taking fallow up like nothing send so many mails and even talked to appellate executive. There was no welcome call confirmation, changed to prepaid without my consent. So would request you to stop harassing customer this way and I am tech mahindra corporate customer so would escalate this to our department for harassing me by stopping services on my mobile. I will wait for your response and immediately would take this in consumer court for harassing me mentally and physically in terms of stopping my services if possibe would take stern legal action against Tata Decomo as I have all the details and proof for you incompetence and useless services. Hoping for positive response and immediate action and restoral of my services ASAP. Thanks Regards Ashok G Athawale [protected]