Tata Docomo — Hidden charges with auto subscriptions big loot!

Address:Bangalore, Karnataka, 560068

Yesterday some pack named "Superstore49" got activated automatically, along with that some other packs also got activated few days before without my knowledge.

I couldn't contact the customer support through call, as its not getting connected to inform even earlier.

I want my all the subscriptions to be stopped immediately and never activate any packs for my account, also do refund the complete money.

DOCOMO no - [protected]
Alt No - [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Today again some 99 Rs got charged for no reason. Just in the on screen message it shows that I'm charged 99 Rs. I need this money as well to be refunded.
Dear Customer,

As per the conversation had with our team, we would like to inform you that, Superstore49 and vComics services was activated by you on[protected] and[protected] at through SDP_WAP mode and hence the balance of Rs.49/- and Rs.99/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have deactivated Superstore49 and vComics Services on your number and the same will be deactivated within 30 minutes so that you don’t get charged in future. Further, we would like to inform you that for SeductiveBabe content, downloaded by you, dated[protected] through SDP_WAP, the balance has got deducted of Rs.99/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.198/- has been successfully credited to your account as a onetime goodwill gesture with the docket numbers ABAL[protected] and PSG[protected].


Regards,
Customer Care
Tata Docomo
The same happen to me .
Today again some 49 Rs got charged for no reason. Just in the on screen message it shows that I'm charged 49 Rs. I need this money as well to be refunded.

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