[Resolved]  Tata Docomo — Huwwap deduction and no proper option in tool kit to block flash sms

Address:Bangalore, Karnataka, 560037

Its very bad to say that day by day docomo is becoming worst network. Leave about network coverage. More unnecessary deduction.in one week 50 rupees was deducted for some huwwap. There is no option to turn off vas msgs in sms toolkit in docomo where as it is present in other network tool kit. My number id [protected].

I have decided to port my number.

Thanks,

P. S: please take care of rest customers. If it continues more customers you will loose.
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Nov 21, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
Verified Support
Oct 21, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We tried to speak to you personally on your number however cal was disconnected from your end. we would like to inform you that, as per our records your request for MNP (mobile Number Portability) port out which was registered vide docket number PMRS[protected] on 17-OCT-2016 08:43PM is in open status and the UPC code for the port out request is TX8373** which is valid till 01-NOV-2016 08:43pm. This is to inform you that after submission of your documents and the UPC code at the recipient operator, we will be receiving a response from recipient operator, after that your MNP request will be processed. However, we request you to contact the desired network service provider to process the MNP request for PORT OUT.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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