[Resolved]  Tata Docomo — I am not being refunded my amount back though after being promised

Address:

Surat, Gujarat

This is Shalini here from Surat(Gujarat) first of all very sorry to say that am not satisfied by the service provided for the new connection of landline provided to me by the UDHANA DARWAJA BRANCH, SURAT(GUJARAT), Never thought of such type of experience renowned photon company. After being charged Rs.1875, I dint got a landline box a proper one..Immediately within a week my landline got stopped as the box was dead without any harm done from our side to it..At the very moment I took it to Udhana Darwaja Branch Surat..There I got no good reply..There they said that they would let me know AND COLLECTED MY ORIGINAL BILL COPY..after 20 days I again went to them and I got a typical Sarkari(Government)type answer that they dont know when i would be getting my landline back-UNEXPECTED answer it was from such a branded photon company..every day i used to call that person, his name is DINESH, contact no.[protected], and [censored]IJ(THE BRANCH MANAGER), contact no.[protected]..but no proper answer.. its being two months now, and now he promised me to give by 2nd october, though i asked him that its a public holiday so will ur store be open?he answered yes n so did my staff has spended money to go to those people and went 20kms run just to get the money as they told me to collect money on 2nd october 2014.but there is noone. I HOPE THAT THERE IS SOMEONE TO LISTEN MY VOICE. AWAITING FOR YOUR REPLY..