Tata Docomo — I was misinformed, misguided by tatadocomo and got charged extra bill

Address:

Thrissur, Kerala

Hello Tata Docomo Team I was so happy by being a part of Tata Docomo service by taking a post paid connection. indeed i was getting good information til last month but last month i was informed wrongly and get charged extra in my bill. Infact i called more than 5 times to customer care to make sure about your service in Delhi along with the location details with pincode. and i was informed by one of your untrained and uneducated executives that in delhi i have tata service in janakpuri and there wont be any extra charges because the place which i mentioned was tata coverage area. but today when i was checking my bill i got shocked by seeing your service and the words which you offered while talking with customer care...if you cant promise what you offer, then what and why the hell you are misguiding us... i am charged extra 500 rupees for no reason and also misinformation, misguidance by your team. you can check my last ten calls of customer care and listen the recorded version of my talk and your executives . Literally it would be greatly appreciated if you could check the recorded versions of my last ten calls and wave off this extra charge.why should i pay for your mistake.chk the call which i made to CC or the reason of calls. they must have added or typed a comment about the purpose of call . i am happy to pay the bill which i used to pay everymonth. Sincerely Yours Sabir. N. A +[protected] [protected]@gmail.com