[Resolved]  Tata Docomo — Incorrect billing

Address:500015

I have a Docomo number[protected]. I have been billed incorrectly and have been charged more money with out an explanation . I have contacted Docomo several times and also escalated the same to all levels but no response yet. This is an on going issue since August 2016. Their collections has been harassing me . Looks like no body is bothered .My contact number is [protected].
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Jan 15, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Dec 15, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We regret the inconvenience caused to you. We would like to inform you that your concern regarding billing has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim. You would be duly notified upon resolution of the same.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Now am using tata docomo postpaid sim, but the bill amount is getting to high.
I want to change the sim to prepaid .Please do the needful.

Number:[protected]
It has become 2 days still the sim has been not activated, my number is [protected].

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