[Resolved]  Tata Docomo — Insisting wrong payment

Address:602105

While using tata docomo, i have faced only problem with payment and uninformed connection cut and also payment details lately, and if i ask them these problem there response varies from one to another, and after paying my proper bills and left docomo to reliance. After 3 months today 22-aug-2017 a lady named deepa called me for number termination.. The number which i got call from is [protected]. Even though i have explained the thing i have done and the problem and network disconnection for 20-25 days and some 20 days on outgoing call termination, she is not even ready to here it. All she wants is the payment payment payment for the mobile bill. The number which i am using is my personal for 7-8 years and she is just simply ready to disconnect it without even understanding my concern.
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Sep 26, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us with your 10 digit Tata Docomo number, alternate contact number and email ID to help us assist you better.
Thanks and Regards,
Customer Care
Tata Docomo
Verified Support
Aug 26, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
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