[Resolved]  Tata Docomo — Internet broadband - booster pack not activated

Address:Chennai, Tamil Nadu, 600097
Website:It's the service of Tata Docomo broadband and internet services.

I had requested for a 30GB booster pack, complaint #[protected] and[protected]. However, it's been 24 hours and the pack has not been activated. I have got terrible service from your employees especially Nagesh who had initially disconnected the call and then later was absolutely rude with me. If you listen to your call recordings you will know the kind of service he has offered me. I m searching already for a new service provider so tht I don't have to deal with such rude and unhelpful people. I need this issue to be resolved immediately as the speed is 512kbps and it is not helping me as I work from home and it has affected my work here.

Please look into this on an urgent basis.
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Dec 29, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We hear you and can help you. Kindly share your account details to assist you.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Nov 28, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Customer Care
Tata Docomo
Complaint comments 

Comments

Please provide last 3 months call details of my No:- [protected]. Because I have unwanted incoming calls.
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support.
Thanks and Regards,
Customer Care
Tata DOCOMO.
[protected] send this number incoming outgoing call list send to [protected]@gmail.com please send
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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