Tata Docomo — Internet data recharge by docomo mobile app

Address:560076
Website:www.tatadocomo.com

I tried to recharge 1 GB internet mobile data worth rupees 153 on 18 April 2016. an amount of rupees 153 was debited from my account but as there was poor network it told that we could not process you amount will be refunded in three working days. It was tried to do through my tata DoCoMo mobile application. but the amount was not refunded even after 5 days. when the costomer care was called the person disconnected the call as soon he heard the complaint saying that he is not able to here properly.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Tata Docomo — Disturbing calls

Hello Sir
I am getting continous calls from unknown number[protected].
Pls kindly trace the callers address

Tata Docomo — For deactivating sim card due to lost

My sim card, no. [protected] is lost on 18/04/16 at noon. Kindly deactivate my sim card
Dear Gayathri VL,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Suma C,

Kindly lodge a police complaint at your nearest police station about the number mentioned before. Once you do so, please provide us with a copy of the FIR Report so that we can provide you the details about that number. in this regard.

Regards,
Customer Care
Tata Docomo
Dear Satyam Choudhary,

Please visit any of our nearest Tata Docomo outlets or call our customer service number 121 in this regard.

Regards,
Customer Care
Tata Docomo
The Tata Docomo mobile app is rubbish. I also had an issue where a recharge didn’t go through, and I had to constantly call customer care to resolve it. I think I spent more time and money calling customer care than the amount I actually recharged for. For this reason, I highly recommend you use a third-party app to recharge your mobile. I have tried Bill Bachao, and it seems to be a very convenient way to recharge balance or pay your mobile bill. In terms of recharging, the amount gets credited immediately, and I have earned a lot of cash back using the app as well.get this app here - http://bit.ly/ormbb

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information