[Resolved]  Tata Docomo — Internet working from 9 days

Address:	400079
Website:	-

My internet is not working from last 9 days and sad to say that in spite of daily reminders there has been no action. First two dates were wasted as Co informed me that the disconnection has happened due to non payments. After two days they apologised that the payment has been received before due date and connection will be regularised within half an hour. Still no action. The next day I was informed that the Engineer Mr Rashid will come but again no action. After much persuasion Mr Rashid comes in late evening and does something and promises to come the next day morning (as per him some clipping was to be done). Mr Rashid forgets and I complain the next day to know that the call has been closed and new service number was given and was asked to wait for 48 hours for repair work. Again nothing happens and the call centre informs that the entire system of the Co. is down and we are not able to provide internet services in Mumbai and Pune. Now I have started sending emails to the following Email ID's but still no action :
appellate.[protected]@tatadocomo.com
[protected]@tatatel.co.in
[protected]@tatatel.co.in
The last reference number is[protected]
My Tat Doco account number is[protected]
I have been a fan of Tata companies which have given Indian consumers best of products and has brought a good name for the country but this sort will bring down the repute of the Tata group.