Tata Docomo — Invalid termination/fraud | |||||
I have a tata docomo number[protected]. Recently even after paying all the bills on time this number was terminated by tata docomo. I have been calling the customer care numbers a lot of times but all that happens is call redirection here and there and no one has yet answered why the connection got terminated. Now that Tata Docomo centres are saying that you have to buy a new connection to continue services and for that pay Rs. 1800 for the device as well though I already have a tata docomo device purchased last time. Was this information helpful? | |||||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per the telephonic conversation on your alternate number, you have expressed dissatisfaction towards disconnection of the number without intimation. We regret for the inconvenience caused to you. In this regards, we would like to inform you that we are forwarding your concern regarding the same to our concerned team on high priority and we will revert you shortly. Hence, we request you to bear with us in the interim.
Regards,
Customer Care
Tata Docomo
As per the telephonic conversation on your alternate number, you have expressed dissatisfaction towards disconnection of the number without intimation. We regret for the inconvenience caused to you. In this regards, we would like to inform you that we are forwarding your concern regarding the same to our concerned team on high priority and we will revert you shortly. Hence, we request you to bear with us in the interim.
Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.