[Resolved] Tata Docomo — Irresponsible service | |||||
My number is [protected].1 month ago i have done a portability from idea to docomo with 298 plan. Regarding this plan i have submitted all my documents and its activated for few days after that its disconnected, i called many times to customer care to get proper information but all time they gave us a different information for same problem. I went many 2 times for docomo store also but they are saying we are not responsible for this. Then to whom should i ask... I cant understand whats going on. Anyone in docomo company to give me a proper information. Actually its horrible to use postpaid connection. Its a fraud with customer. The employees at tata docomo office highly unmannerred, they have no clue regarding how to treat a customer. Firstly i thought for a police complaint, but then it would anyway be better if the company fixes the problem by itself or else the help of the law can be taken! I hope that it is good for the repute of tele company as soon as possible. Was this information helpful? | |||||
Sep 30, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Aug 22, 2016 sandy tripathi's response Dear sir Good after noon my no [protected] sim duplicate information but call to customer care but not problem solved i request u please my duplicate no urgent provide . i am very tired please urgent solved Verified Support Aug 30, 2016 Tata DoCoMo Customer Care's response Dear customer, We have already addressed your complaint on Facebook. Kindly bear with us in the interim as we look into your concern. Thanks and Regards, Customer Care Tata Docomo Verified Support Aug 30, 2016 Tata DoCoMo Customer Care's response Dear sandy, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. | |||||
 4 Comments | |||||
Comments
Hi this is Kamal from karambakkudi, pudukkotti dt on Tamil Nadu. There's no network from past two weeks except karambakkudi town, we are disappointed and many people changing network by port
Tata DoCoMo Customer Care's response, Sep 1, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Sep 5, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Tata Docomo,
Customer care
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Tata Docomo,
Customer care
Dear sir
Good after noon my no [protected] sim duplicate information but call to customer care but not problem solved i request u please my duplicate no urgent provide .
i am very tired please urgent solved
Good after noon my no [protected] sim duplicate information but call to customer care but not problem solved i request u please my duplicate no urgent provide .
i am very tired please urgent solved
Tata DoCoMo Customer Care's response, Sep 1, 2016
Verified Support
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.
Thanks and Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.
Thanks and Regards,
Customer Care
Tata Docomo
I am working in J W Marriott hotel, Juhu Tara road, Juhu, Mumbai- 400049
There is no Network of Tata DoCoMo in our basement offices since last 25 days.
Please help to resolve
Thanks
Ravikiran S Pandhare
[protected]
There is no Network of Tata DoCoMo in our basement offices since last 25 days.
Please help to resolve
Thanks
Ravikiran S Pandhare
[protected]
Tata DoCoMo Customer Care's response, Sep 1, 2016
Verified Support
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Sep 3, 2016
Verified Support
Dear Customer,
We would like to inform you that a complaint has been registered vide docket number PE08025752 regarding Network connectivity concern, the same will be resolved soon. Kindly bear with us in the interim.
Thanks and Regards,
Customer Care
Tata Docomo
We would like to inform you that a complaint has been registered vide docket number PE08025752 regarding Network connectivity concern, the same will be resolved soon. Kindly bear with us in the interim.
Thanks and Regards,
Customer Care
Tata Docomo
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My mobile no. [protected]