Tata Docomo — Issue with Broad band connection .[protected] complain number

rushi15

Address:

Pune, Maharashtra

I had raised this complain on 21st and resolution time was 22 OCT. Daily giving call to customer care but not getting any response Every time some one told me it will be resolved soon . Not sure what is definition of soon in organization 24 hrs 48 hrs or months Regards Rushi patel

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Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

rushi15

My Account number is[protected]

My Mobile number is [protected]

My Email id:- [protected]@yahoo.com

Also it is funny to know that you can not get this details from the complain number.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Patel

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that your concern has been resolved.

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata DOCOMO.