Tata Docomo — Low speed

anindya_d

from Delhi, Delhi

Address:

New Delhi, Delhi

I have been facing low speed problems. Even after following all steps such as removing files from %temp% and using cleanmgr, the max speed that I get is 0.16 Mbps (download). (link to speed test: http://www.speedtest.net/my-result/[protected]) It is not a system problem as I tried using another friend's Photon Plus and got good speeds of 112KBps average. Please help as I have been facing this issue for more than a month now.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo

anindya_d

from Delhi, Delhi

10 digit photon number:[protected]
Alternate contact number: +[protected]
Email ID: anindya.[protected]@gmail.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per our telephonic conversation on your number. Please be informed that we have registered your complaint related to slow speed with reference number[protected]. The same will be resolved soon.

Regards,
Customer Care
Tata Docomo