[Resolved] Tata Docomo — Migration from postpaid to prepaid | |||||
I have have applied a migration from post pay to prepaid on October 1st, but instead of doing anything Tata Docomo is playing games with me. When ever I will try to reach call center and ask the status, they will keep on postponing the process for one more week. They don't provide the valid reason for the failure. If ask the reason then they will tell that they are transferring call to Higher management and they hang the phone. I am fed up with this. If I ask for written reason they will say that I can't reach your email, but for sending the bills how are they able to reach. Please help!. Was this information helpful? | |||||
Nov 27, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Oct 23, 2016 Aktabul Sk's response Insa India, 5/1, benson cross, road benson town, Bangalore 46
Oct 23, 2016 Aktabul Sk's response Www.tatadocomo.com
Verified Support Oct 24, 2016 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. Verified Support Oct 27, 2016 Tata DoCoMo Customer Care's response Dear customer, As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com Thanks and regards, Tata Docomo, Customer care | |||||
 2 Comments | |||||
Comments
Insa India, 5/1, nenson cross road Bangalore-46, mobile [protected]
![]()
![]()
Reply
Hi sir, it was always showing as Emergency calls only at Lords College, 500091.It shows full signals in phone, but what is the problem i dont know.We are facing the problems at the college at any floors.Plz solve this issue as soon as possible.
Thanks.
Thanks.
Tata DoCoMo Customer Care's response, Oct 27, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 3, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Tata Docomo,
Customer care
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Tata Docomo,
Customer care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information