[Resolved]  Tata Docomo — Misguided and without use give me extra bill

Address:Vadodara, Gujarat
Website:www.tataphoton.com

My photon number is [protected]. when i purchase photon then they say me it's Roaming free . but it, s not working out of Gujarat, and i also complaint for that in tata photon customer care . i was not use my photon one month so now why should i pay, one month bill amount . then after i deactivate account but they continuously sending bill.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,


We tried to speak you personally on your number. However, the same was not possible as number was not reachable. In this regards, we would like to inform you that we have cross checked our record and found that there is usage in the bill and request you to clear the same. Please note that your current outstanding amount is Rs. 1802 and request you to clear the same.

Regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information