Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that, upon verifying our record we have found that we have already provided your the billing adjustment of Rs. 7.98/- on 13-AUG-15 for the same. However, your current outstanding amount is Rs. -48.98/-(excess). Kindly make a note of it. Further, we value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services.
Thanks and regards,
Customer Care,
Tata Docomo.
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that, upon verifying our record we have found that we have already provided your the billing adjustment of Rs. 7.98/- on 13-AUG-15 for the same. However, your current outstanding amount is Rs. -48.98/-(excess). Kindly make a note of it. Further, we value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services.
Thanks and regards,
Customer Care,
Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.