[Resolved]  Tata Docomo — My net slow on 2 month pls help me

Address:Anand, Gujarat, 388001

Please help me...maine 254 rs ka 3g net pack karvata hu 2-3 month se pr...mujhe 2g se bhi kam speed aa rhi hai...kahi baar complain kri unko bss tips batate nd try krta sb ...pr koi fayda nhi hua live chat bhi kri...koi fayda nhi hua unko dhamkaya bhi k comlain krduga...pr koi solution nhi mill rha aur mujhe bewkuf banake lut rhe hai 2g speed deke ...

Plssss i request u help me ...plssss
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Oct 27, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Sep 26, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
Complaint comments 

Comments

Dear Sir,
I am using Tata Dcomo sim card for the past 6-7 years, I don't know how happened it is, I am getting 2 sms's per a day, I don't want it. Please stop it.
My phone number:[protected]. Why with out permission you are doing this. I am totally upset. I believe your services very much.
Tata DoCoMo Customer Care's response, Oct 3, 2016
Verified Support
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Oct 7, 2016
Verified Support
Dear Customer,
We tried to reach you on your number but we didn't get through to you.As per the conversation with our team, we would like to inform you that upon verifying our records the DND (Do Not Disturb) service is already activated on your number on 09-09-15. However, you have mentioned that you are receiving promotional calls and SMS. Hence we request you to revert with the date and time of call, content of the call and from which number you are receiving calls for further proceedings.
Thanks and Regards,
Customer Care
Tata Docomo
Hi we are moving out of city and need to close wifi connection.
Details are as follows.
Account no :[protected]
Reference digit [protected]

Please close connection by tomorrow
Tata DoCoMo Customer Care's response, Oct 3, 2016
Verified Support
Dear Customer,
Our service team will reach out to you asap.
Thanks and Regards,
Customer Care
Tata Docomo

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