[Resolved]  Tata Docomo — Network failure

Address:Nagpur, Maharashtra, 440010

Hello sir,
Recently i complaint for network failure. I have calls from service team but issur is not solved yet. Why this delay are occurring. About a month I am facing this issue. did u not have any solution then say directly. We will port to another company. totally u make fool the customers.even i dont nake call to customers care. Same issue is happening to my neighbors. Every time i call to customers service agent they said that.. We are working on the tower. But how much time they require. I cant wait for long time.
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Aug 20, 2016
suhas_tester_bmc_patrol's response
docomo is not allowing 3g download.
Aug 25, 2016
Updated by Shantanu Gulhane
And i have make recharge of sec plan of 61 rs that i have get losted total 61 rs. Because i dont make any calls from this no. Totally disappointed. Hope so solve this issue on time
Verified Support
Aug 29, 2016
Tata DoCoMo Customer Care's response
Dear Shantanu,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Sep 02, 2016
Tata DoCoMo Customer Care's response
Dear Shantanu,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
Complaint comments 

Comments

Dear sir,
I have recharged my mobile as per scheme received on my mobile"rc25 ke recharge per 30 ka talktime+local & std 25p/mt.for 60 day
I have received special balance but call rates are not reduced.
Plz reduce call rate tariff as per your plan my mobile is [protected]
Tata docomo is cheating the customers. I recharged my docomo no [protected] with 3g pack. But it is not blocking the 3g downloading only allowing the 2g download. This is clearly cheating by docomo I have wasted my 500Rs. on docomo. I was regular cusomer of docomo. But now I close this service. Go to hell you Japanese company.
My tata docomo sim card with no: [protected] has been lost on 18/08/2016 at 8 PM. Kindly deactivate the service to this number.
I am in rajesthan and the sim is of maharastra but I am not getting network its just telling network unavailable pls help me its urgent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information