Tata Docomo — Network Issue | |||
Hello, i have raised complaint on 18 Nov 2015 that no network is company which is located is heart of bangalore. Its in bellandur ecospace Tech park. Mr customer care told that it will be resolved on 20. But it didnt later i called it was extended to 22 then 25 then 27 still now its not resolved. So it will get resolved or should i change to another network. When i call MR customer care they are saying that i am not reachable that why we are not able to fix the issue. I dont understand i facing the network issue but you ppl saying that we can;t reach you so we cant fix it. One of Customer told me i am not professional person i dont how he judge and when i ask can i speak to your supervisor he say all my supervisor are busy it will take long time to reach them. Its is first time i heard supervisor also can't be reached. Please kindly provide me soultions. I simply wasting my money Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com
Thanks and Regards,
Customer Care
Tata Docomo
As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com
Thanks and Regards,
Customer Care
Tata Docomo
Hello,
My mobile no is [protected] and my email id is [protected]@gmail.com and alternate contact is [protected] . My issue is still not resolved. I have 3 raised 3 complaint and they keep on saying u issue is fixed please restart u mobile it work now. But the issue has not resloved yet. I have shared details because your representative asked me to wait for tentative day that it will be fixed for sure. But it was never fixed. i still dont understand why you guys can't fix the network issue on the Metro city and if wont be complaint if i am village or some other place. But i am in heart of city and tech park area here only you guys can resolve. I liked ur network once but now i hate it very much. i am not even enjoying your service but my mobile bill is keep on increasing month by month i dont how.
My mobile no is [protected] and my email id is [protected]@gmail.com and alternate contact is [protected] . My issue is still not resolved. I have 3 raised 3 complaint and they keep on saying u issue is fixed please restart u mobile it work now. But the issue has not resloved yet. I have shared details because your representative asked me to wait for tentative day that it will be fixed for sure. But it was never fixed. i still dont understand why you guys can't fix the network issue on the Metro city and if wont be complaint if i am village or some other place. But i am in heart of city and tech park area here only you guys can resolve. I liked ur network once but now i hate it very much. i am not even enjoying your service but my mobile bill is keep on increasing month by month i dont how.
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Customer Care
Tata Docomo