[Resolved]  Tata Docomo — Network issue in 3g max wifi dongle

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Bangalore, Karnataka

HI, i have recently purchased a wi fi dongle from TATA Docomo, Sunshine Enterprises Bangalore, when i went to purchase the dongle i was told they have best connectivity in my area etc, how ever when i started using the connection. it was not working fine. i registered the complaint at TATA. the engineer visited my place and told me that they do no have bandwidth in my area. and it may take long time to resolve the problem, hence it can not be solved right now. finally i called customer care and i was suggested to visit the store to return the device and get the refund since i bought the device just a week ago and i could not use it. now its been more then 2 weeks i have visited multiple stores, the same store i bought it they told me, they are not authorised to for return. 2. store closed . 3rd store refused to take the device. finally i called customer care they suggested me to cancel the connection and keep the device which is costing Rs 2100, or sell it in the market. Please look into the matter and help me resolving my problem. Mobile no [protected] Email [protected]@gmail.com