[Resolved] Tata Docomo — network issue since 1 year | |
my self birupakshya panda
my num-[protected]
alt-[protected]
dear sir our area name is konisi hatta pin-761008
in our docomo tower is available but we face coverage problem because of
when power cut in our area that mobile network not working coverage nil as
well as internet very slow.this problem since one year that tower not work
on power backup.please slove the problem .other company are available to
change my num but i am waiting for solution.pl solve ...i go for consumer
court
i already contact to your network department person number [protected] he
not responding. pl find the solution Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Mr. Birupakshya,
We regret for the inconvenience caused to you.
As per our discussion over call, we would like to inform you that, please select the network operator manually on your handset. Kindly note that if the problem still persists, we request you to kindly revert us with following details.
1. Error prompts:
2. Is it related to any particular time?
3. Is it related to any particular place?
4. Handset Type:
5. Your city:
6. Area /Sector/ Street Name/Landmark:
7. Village / post:
8. Zillah / tehsil:
9. District:
10. State:
11. Pin code:
12. Problem related to Indoor/Outdoor:
14. No. of signal bars:
14. from when you are facing this problem:
15. Alternate number:
16. Handset Model:
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, we would like to inform you that, please select the network operator manually on your handset. Kindly note that if the problem still persists, we request you to kindly revert us with following details.
1. Error prompts:
2. Is it related to any particular time?
3. Is it related to any particular place?
4. Handset Type:
5. Your city:
6. Area /Sector/ Street Name/Landmark:
7. Village / post:
8. Zillah / tehsil:
9. District:
10. State:
11. Pin code:
12. Problem related to Indoor/Outdoor:
14. No. of signal bars:
14. from when you are facing this problem:
15. Alternate number:
16. Handset Model:
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Customer Care
Tata DOCOMO.