[Resolved] Tata Docomo — new sim not activted after 12 days and no response from CC | |||
Bought docommo sim from tata representative on 14 Oct who visited my place to collect all documents . Till date 26-10 the sim is not active . I have tried numerous calls to tata call center but always revived a new number to try. Have also sent a mail to regional head but no response. Now i am also worried that has representative missued my documents in some other place. Details of transaction :- Wanted to do MNP from Airtel to tata Number [protected] Vendor on receipt : Nemesis solutions Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Heloo,
I have re submitted the documents 2 days back can you let me know the date when the sim will be activated
I have re submitted the documents 2 days back can you let me know the date when the sim will be activated
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number.However, the same was not possible as the call was not answered and switched off.
In this regards, we would like to inform you that your number: [protected] has been activated successfully on[protected] and the same is in activated and connected state only.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number.However, the same was not possible as the call was not answered and switched off.
In this regards, we would like to inform you that your number: [protected] has been activated successfully on[protected] and the same is in activated and connected state only.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.