[Resolved] Tata Docomo — not able to use internet using tatadocomo dongle

Complainant23901

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi, I purchased tatadocomo device in 2013. It worked for some time with avg speed. However from August 2014 till Now I am facing huge issues. I have already complained many times and got money back . but still the issues are not yet resolved. I am holding 2 devices and tatadocomo is neither replacing those devices nor resolving my internet issue. at the time of purchasing the device I was not informed that in my area there is poor support of GSm network. The customer are and tatadocomo team irritates with multiple calls with no resolution. Regards,

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Aug 8, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.