Tata Docomo — Not giving me itemised bill for may and june months.

Sir, I am Rajesh Shrivastava using Tata Docom number[protected]. I have requested many times for itemised bill for may and June months. I have first registered my complain at 6 June but I got duplicate bill instead of itemised. And till now I have complained many times but they are not sending me appropriate itemised bill. And now they are saying that they can't send me itemised bill cause 6 months have passed and they will not send itemised bill for that month. Now if they hadn't send me that bill with in 6 months then it's not my responsibility why I should not get my bill . I also complained at [protected]@tatadocomo.com but they also said the same. So I want that company provide me my itemised bill for 1st may to 31st may with time of call and all other information in a well arranged order.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As per your mail, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM, any other alternative number and 10 digit Tata Docomo number which will help us arrange a call back to you for further initiation. We value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide you with better services.

Regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information